Frequently Asked Questions
Everything you need to know about your MiiR home and lifestyle products.
How should I clean and care for my MiiR drinkware?
To maintain the longevity of your product, we recommend hand washing with warm soapy water. While some items are top-rack dishwasher safe, hand washing preserves the powder coat finish and vacuum seal integrity.
What is the MiiR 'Give Code' and how do I use it?
Every MiiR product features a Give Code printed on the bottom. You can register this code on our website to see exactly which clean water or environmental project your purchase helped fund.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and the weight of your order.
What is your return policy for home goods?
We offer a 30-day return window for unused products in their original packaging. Please note that customized or engraved items are final sale and cannot be returned.
Are MiiR products BPA-free?
Absolutely. All MiiR products are 100% BPA-free. We use medical-grade stainless steel and high-quality materials to ensure your beverages stay pure and safe.
Does MiiR offer a warranty on its products?
Yes, we offer a limited lifetime warranty against manufacturer defects. This covers issues like thermal performance failure or broken welds, but does not cover normal wear and tear or accidental damage.